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Methods
and Tools

Meticulous methodological approaches incorporating creative touches, are carefully crafted. They are devised according to the very nature of each brand and the particular issues, needs and objectives involved.

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NEW TOOL 
DTL

Where is the human pulse in the digital era? How strongly do consumers’ digital statements correspond to true life? D (Digital) T (True) L (Life) is a new methodological tool which helps assess how consumers think, comment and review on-line (on a given brand, product, category …) cross-analyzing it with real life (interactive encounters with consumers). A perspective path so we can make the most of virtual content while providing a granular understanding of the real-life mechanisms on how consumers think and act.

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Proactive Consumer Discussion Groups

A highly insightful and dynamic way to explore and understand behaviors as well as perceptions. With an interactive approach favoring the exchange of opinions, challenging respondents into going above and beyond basic speech. The use of projective exercises and stimuli helps foster in-depth dives into the category. Interactive and creative focus groups are conducted in a proactive and hands-on manner to deep dive into concepts, packaging, design and overall category & brand explorations.

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Qualitative
Interviews

One-to-one interviews, duos or triads… Ethnographic, projective, descriptive and/or creative techniques are all regularly employed, in-home, in-store or in viewing facilities. Interviews are video / audio recorded and brought to life to insightful and tailormade film creations and presentations.

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Concepts
Gallery

An approach that allows for a multitude of concepts to be screened while selecting, fine-tuning and merging them in a very active and dynamic fashion. A prospective way to seize primary insights and select best innovation opportunities.

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Creative
Scrapbooks

Designed as a support to give free form to a purely verbal and visual expression on a given subject, consumers produce this creative feedback by themselves. Only main sequences and questions are pre-defined. Consumers are invited to use words, photos, drawings and collages.

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Semiotic
Analysis

Interpreting semiotic and stylistic signs from a particular perspective, making sense of and providing meaning to a given area (positioning, packaging, communications, social…).

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Client
Workshops

Multi-purpose techniques helping clients to generate their own concepts, support innovation through creativity, broadening their offer and/or positioning within new frameworks.

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Expert
Interviews

Carried out prior to or at the same time as qualitative research, they shed light on trends, sociological changes, macro phenomena and enrich clients’ innovation strategies.

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B to B
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This consists in interviews, ethnographic exploration or workshops conducted using specific techniques leading to an in-depth exploration of the universe of professionals and their needs and expectations.

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Vlogs/Blogs
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We use them to go on a true on-line creative journey, where consumers are invited to generate visual and verbal insights. Only main sequences and questions are pre-defined. Consumers are invited to use words, photos, drawings, videos…. An actual book is created and ultimately used as a very rich source of exploration, insights, mood-boards.

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On-line
Research

A live forum where communities or one-to-one conversations take place. This is a new and lively technique for interacting with consumers, investigating given subjects and exploring their attitudes and perceptions. It is also a stimulating way for clients to directly interact with consumers, ask them straightforward questions and get spontaneous and immediate feedback.